#1. Out of Date Browser
Most people who have problems with our web site have found that
updating their browser to "FIREFOX" completely fixed it. Its a
free download, go get it !
http://www.mozilla.org/products/firefox/
#2. MAC Key Chain Corruption
This is a MAC OS problem (as best we can tell) and is related to remembering logins and passwords for various websites. We have found this link to be helpful in resolving these Key Chain related issues.
http://www.macfixit.com/article.php?story=20090428112906102
#3. Another Helpful option: Clear the SSL state ( more complex )
In Internet Explorer: Clear the Secure Sockets Layer (SSL) state. To do this, follow these steps:
1. In Internet Explorer, click Tools, and then click Internet Options.
2. Click the Content tab, and then click Clear SSL state.
Firefox:
Tools > Clear Private Data and only put a checkmark before Authenticated Sessions -> Clear Now
Safari:
Open Safari and go to Safari > Empty Cache. Click Empty in the window that opens to clear the cache.
Sometimes it helps to clear the local DNS cache on Windows too:
You can flush your local DNS cache in Windows by following these easy steps:
1. Open Start menu
2. Click Run
3. Type cmd and press enter
4. In the command prompt type ipconfig /flushdns and press enter
MUSIC DEMO WONT PLAY: THE FLASH AUDIO PLAYER
To hear the audio, you must have installed
Macromedia FLASH player on your computer.Link to shockwave. http://www.macromedia.com/go/getflashplayer/
Just a note about the audio demo
button: These play full length auditions, not edited samples. They
represent exactly what you would be downloading or purchasing on CD.
HAVING PROBLEMS WITH THE WEB SITE?
You are important to us. We want to do all we can to help you have the best experience possible with our web site. Please contact us with your problem, we will do all we can to help you.
Option#1. You can call our friendly Customer Service
Department and someone will help you get going. Office hours are: 8:00
AM to 5:00 PM, EST. 800-955-0619. You can also e-mail us any time: info@gmpmusic.com.
I NEED HELP TO FIND THE MUSIC I NEED
The Best Option for help. You can contact us by phone 1-800-955-0619 or e-mail
and our talented customer service representatives will help you find
the exact pieces of music you need. We can help you with all your music
supervision needs.
